When it comes to owning and maintaining a car, truck, or SUV, there is one thing you should never underestimate. That is the value of knowing and visiting a trustworthy auto mechanic. But what makes a great auto mechanic and where can you find one to trust in Winston-Salem, NC? Below are the top seven skills your great Winston-Salem auto mechanic must possess.
Customer Service Skills
A good auto mechanic can find what is wrong with your vehicle and repair those problems. They can also help you avoid these problems in the first place through quality diagnostics and ongoing service. But a great auto mechanic does this while also providing excellent customer care. You need one you can trust who helps you understand the needs of your car.
When something goes wrong with your vehicle, it disrupts your life. You have to spend time without a vehicle, or at the very least, awaiting repairs before getting your car back. Meanwhile, you still need to get to work, transport the kids to their activities, and handle your personal needs. A great auto mechanic efficiently and correctly uses diagnostics to find your car’s problem to get you back in the driver’s seat.
A great auto mechanic enjoys the work they do, even when juggling multiple customer vehicles at once. They possess excellent problem-solving and multi-tasking skills to get repairs done.
A good mechanic has hours upon hours of classroom education. But a great auto mechanic has this education plus years of hands-on experience. After all, vehicle systems are constantly changing. A mechanic who works on a wide variety of makes and models gain greater exposure to diverse challenges and what works to solve them. They also build confidence through a lengthy history of education, self-guided study and just getting under the hood.
Problem Solving Skills
Deductive reasoning also called problem-solving skills, helps a great auto mechanic find your vehicle’s issues quickly. It is critical that they are able to deduce where a problem begins and the other parts it affects. These skills also come in handy when working with unhappy customers to resolve conflicts and provide honest, reliable information.
Knowing what tools you need for a particular job helps a good mechanic. But having knowledge about the latest technologies defines a great one. This technology constantly evolves, so you need a mechanic who keeps up with the changes.
Diverse Automotive Knowledge
No one can predict which make or model will come into an automotive repair shop on a given day. This makes it particularly important that your auto mechanic has a diverse knowledge base about automobiles. They must know a lot about electrical systems, computers, air conditioning and heating, fuel systems and transmissions, to start. They must also know as much as possible about the tools available to them for making repairs. Finally, it is key for a great auto mechanic to know where to go for reliable, updated information.
Finding Great Auto Mechanics with All Seven Skills in Winston-Salem
Cloverdale Auto is a locally-owned automotive repair business in Winston-Salem, North Carolina. For years now, local residents and visitors alike have grown to trust our excellent auto mechanics for the services we provide. When you bring your car, truck, or SUV into our Cloverdale Avenue location, you can trust you will receive the quality service you deserve, too.
Services provided at Cloverdale Auto include:
- Brake repair
- Check engine light
- Engine repair
- Oil change service
- Bus repair
- Transmission repair
- Hybrid repair
- Radiator repair
Is your vehicle not running as it should? Or is it time for routine maintenance performed by a great auto mechanic? Bring your car, truck, or SUV into Cloverdale Auto for expert diagnostics, service, repairs and parts replacement today. Schedule your visit by calling 336-331-3448.